Every inquiry answered.
In minutes, not hours.
Hotels lose time and revenue when group requests, corporate inquiries and event packages are handled manually, inconsistently and too slowly. The AI Offer Assistant structures every inquiry, prepares the first draft and keeps your team in control — without adding headcount.
Operations first. AI follows.Human team in control30-day pilotNo annual contract
The Problem
Manual inquiry handling costs more than time.
For most independent hotels, every group booking, corporate request or event inquiry is handled differently — depending on who picks it up, when it arrives and how busy the team is that day. The result is slow responses, inconsistent offers and follow-ups that never happen.
Who It Is For
Built for hotels that handle recurring commercial inquiries.
The AI Offer Assistant is suited to hotels where group, corporate, event and individual guest requests arrive regularly — and where response quality and speed directly affect revenue.
How It Works
What the AI Offer Assistant does.
Six steps — from inquiry arrival to team-approved response. Every step supports your team. No step replaces them.
Captures inquiry context
Structures the incoming request: type, size, dates, budget signals, special requirements — in a consistent format every time.
Identifies missing information
Flags what is needed before an offer can be prepared — so your team asks the right questions in the first response, not the second.
Prepares structured response drafts
Generates a first-draft response in your hotel's tone and format. The human team reviews and approves before anything goes out.
Organises offer logic and internal handover
Prepares the relevant context — rate logic, availability, package options, special conditions — for the team member who takes it from there.
Structures follow-up
Creates follow-up prompts and reminder logic so open inquiries do not fall through between shifts or team members.
Human team remains in control
No offer is sent automatically. Every draft goes to a designated team member for review and approval. The AI prepares. The team decides.
Example Workflows
Four inquiry types. See how it changes.
Click any scenario to see the before/after workflow for your team.
Group Booking Inquiry
25 rooms · 3 nights · corporate travel manager · September
Corporate Account Request
Preferred rate · 80+ nights/year · Vienna-based consultancy · flexible cancellation required
Event & Seminar Package
60 pax · 2-day seminar · full board · AV equipment · October
Long-Stay & Wellness Package
Individual guest · 3-week stay · spa access · dietary requirements · special room preference
What You Receive
Six structured outputs.
The pilot delivers a configured workflow — not a report. Everything your team needs to operate the AI Offer Assistant from day one.
Workflow review
Map of your recurring inquiry types, current response process and where time and consistency are lost.
Inquiry structure framework
Standardised intake logic for each inquiry type — what information to capture, in what order.
Prompt and assistant logic
The AI workflow configured for your hotel: tone, brand standards, relevant offer categories and decision rules.
Offer-response framework
Draft templates for each inquiry type — in your tone, with your hotel's standard conditions and offer logic.
Follow-up structure
Defined follow-up timing, reminders and handover logic so open inquiries are tracked until closed.
Pilot implementation plan
30-day rollout structure: setup week, live operation, mid-pilot review and KPI assessment.
AI Offer Assistant for Hotels.
30-day pilot. One defined workflow.
The pilot validates the AI Offer Assistant in your hotel — with a single, clearly defined inquiry type. You see measurable results within the first two weeks. If it works, you expand. If not, you stop. No lock-in.
Why Peak Care AI
Built on hospitality operations. Not on generic automation.
The difference between a generic AI workflow tool and the AI Offer Assistant is operational understanding. We know how reservations, sales and guest relations work in a hotel — before we configure any AI.
Hotel operations background — not generic tech consulting
We understand how reservations, sales and guest relations actually work in a hotel. The AI Offer Assistant is built on that understanding — not on generic automation templates.
Operations first. AI follows.
We map your inquiry workflow before configuring any AI. The assistant adapts to your operation — not the other way around.
Shadow AI awareness built in
We design the workflow so your team uses the assistant within a clear structure — no parallel individual use, no uncontrolled AI output entering guest communication.
EU AI Act and AI literacy context
The AI Offer Assistant is designed with EU AI Act Article 4 requirements in mind: your team understands what the AI does and where human judgement applies.
No generic agency approach
One clear workflow. One hotel. Configured specifically for your inquiry types, your tone and your team — not deployed off a standard template.
FAQ
Common questions.
Get Started
30-day pilot.
One workflow. Measurable results.
A 15-minute call is enough to determine whether the AI Offer Assistant fits your hotel and which inquiry type to start with.
No pitch deck. No commitment. A practical conversation about your operation.